Privacy Policy
Effective Date: May 13, 2026
At LoneStar Cleaning Service, accessible from lonestarcleaningservice.com, protecting your privacy is one of our priorities. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Who We Are
Our website address is: lonestarcleaningservice.com
Business Name: LoneStar Cleaning Service
Phone: (806) 777-0601
Email: hello@lonestarcleaningservice.com
Information We Collect
We may collect personal information you voluntarily provide when you:
- Request a quote
- Schedule a cleaning service
- Contact us through forms, email, or phone
- Leave comments on our website
- Subscribe to updates or marketing communications
This information may include your:
- Name
- Email address
- Phone number
- Service address
- Appointment details
- Any additional information you choose to provide
Third-Party Booking Platform
We use ZenMaid as our scheduling and booking platform. When you submit a booking request, quote request, or appointment through our website, some of your information may also be collected, processed, and stored by ZenMaid in order to manage scheduling, customer communication, invoicing, and appointment reminders.
This information may include your name, phone number, email address, service address, and appointment details.
ZenMaid handles customer data according to its own privacy and security policies. We encourage users to review ZenMaid’s privacy policy for more information about how their data is processed and protected.
Comments
When visitors leave comments on our site, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address, also known as a hash, may be provided to the Gravatar service to determine whether you are using it. You can review the Gravatar privacy policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to the website, avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from uploaded images.
Cookies
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience so you do not have to re-enter your details when leaving another comment. These cookies will remain for one year.
If you visit our login page, a temporary cookie may be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies may be set to save your login information and screen display preferences. Login cookies typically last for two days, while display preference cookies may remain for one year. Selecting “Remember Me” will keep your login active for two weeks. Logging out removes login cookies.
If you edit or publish content, an additional cookie may be saved in your browser. This cookie contains no personal data and simply identifies the post ID of the edited content. It expires after one day.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves the same way as if you visited those websites directly.
These external websites may collect data about you, use cookies, include additional third-party tracking, and monitor your interaction with embedded content, especially if you are logged into those websites.
Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties.
However, we may share necessary information with trusted service providers that help us operate our business, such as ZenMaid for scheduling and customer management services.
If you request a password reset, your IP address may be included in the reset email for security purposes.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
For users who register on our website, if applicable, we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except usernames cannot typically be changed. Website administrators may also access and edit this information.
We may also retain customer and appointment information as needed for scheduling, customer service, legal compliance, and business recordkeeping purposes.
What Rights You Have Over Your Data
If you have an account on this website or have left comments, you may request an exported file of the personal data we hold about you, including any information you have provided to us.
You may also request that we erase any personal data we hold about you, except for information we are required to retain for administrative, legal, or security purposes.
To request access to or deletion of your data, please contact us at hello@lonestarcleaningservice.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Information submitted through booking or contact forms may also be processed through trusted third-party platforms such as ZenMaid for scheduling and customer communication purposes.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
LoneStar Cleaning Service
Phone: (806) 777-0601
Email: hello@lonestarcleaningservice.com
Website: lonestarcleaningservice.com